Measuring The Delone And Mclean Model Of Information Systems Success Applied To Banking Sector Of Turkey
Up to this time, measuring information systems (IS) success is most debatable and important issue on the scope of
information systems. While new systems and technologies occur, perceptionsneed to be updated about the whole information
systems concept.In this study, it is intended to find factors which evaluate information systems success of banking sector
which is called as “net benefits” on this article. This research creates Delone and McLean model that measures information
systems’ success and along with this model, job performances’ increase has been aimed. The variables of information systems
success will be examined and looked for their relationships and interactions.
Index Terms—Delone and McLean’s IS success model, User Satisfaction, Banking, Quality.