Paper Title
Usability Analysis and Interface user Design for Improving user Experience using Heuristic Evaluation Method on the Website (pdamtkr.co.id)
Abstract
Website is one form of e-Government implementation. Most government websites have monotonous, boring
look, and sometimes even difficult for users to use. One factor that can affect the number of visitors on the website is user
convenience factor (user experience). There are several methods to evaluate website usability, one of them is heuristic
evaluation method. This paper will discuss about heuristic evaluation as a method used to determine the level of
improvement needed on the pdamtkr.co.id focusing on the user interface and giving suggestions for further improvements
based on the severity of the website. Analysis is done to find out how far the level of user experience in terms of the website
usability at this time and as a material for improving the website in terms of user experience. The results show that based on
interface design and usability evaluation on pdamtkr.co.id, the website is not good enough and unable to meet the ten
criterias of heuristic evaluation method.
Keywords - Heuristic Evaluation, User Interaction, User Experience, Usability